By entering these premises, you agree to comply with our Customer Code of Conduct. We are committed to maintaining a respectful and professional environment for both our guests and our team. Entry into this facility constitutes implied acceptance of these standards.

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Expected Behavior

We expect all visitors to treat our staff, technicians, and other guests with courtesy and mutual respect. Sometimes, maintaining your car can be frustrating when there is an unexpected outcome. We understand that better than most. However, clear and professional communication helps us deliver the highest quality of service. Please follow all posted safety signs and any instructions provided by our team members.

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Prohibited Conduct

To maintain a safe and productive work environment, the following actions are strictly prohibited:

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• Verbal abuse, harassment, shouting, or discriminatory language directed at anyone on the property.

• Threatening behavior, physical aggression, or unsafe actions that put people, equipment, or vehicles at risk.

• Entering designated shop, service bays, or employee-only areas without an authorized staff escort.

• Property damage, theft, or unauthorized tampering with tools, machinery, or vehicles.

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Policy Enforcement

We reserve the right to refuse service to any individual who violates this code of conduct. Anyone who engages in prohibited behavior will be asked to leave the premises immediately. Thank you for your cooperation in keeping our facility safe, secure, and professional for everyone.