Concierge and Mobile Innovation

A line graph from the Federal Reserve Economic Data (FRED) shows the Consumer Price Index (CPI) for Motor Vehicle Maintenance and Repair in U.S. cities from 1967 through late 2025. The y-axis represents an index where 1982–1984 equals 100. The blue trend line shows a steady, linear climb from an index level near 25 in 1967 to approximately 300 by 2020. Following 2020, the line exhibits a sharp, exponential increase, rising vertically to reach an index level of 439.752 by December 2025. Shaded vertical bars indicate periods of U.S. recessions, which appear to have little impact on the consistent upward trajectory of repair costs.

Rising Auto Repair Costs 2026: The Truth About Skimpflation

The automotive repair industry is facing compound skimpflation: rising sticker prices paired with plummeting service quality. While official data shows repair costs climbing 4.3 times faster than in the previous decade, many shops are "liquidating value" to survive. From the "parts cannon" approach to the technological tax of closed software, the traditional model is breaking. The Car Conservatory prioritizes stewardship over throughput to restore genuine value.

Tyler Betthauser

Jan 2021 min read

A diagram describing the customer experience at the car conservatory

What is Concierge Car Care?

What is concierge car care? How does it work? What is the value to customers?

Tyler Betthauser

Jan 88 min read